How to Claim Your UNISA Login for the First Time

by

How to Claim Your UNISA Login for the First Time

If you are newly accepted at the University of South Africa (UNISA), your first step is to claim your UNISA login. This account gives you access to MyUNISA and your official student email (MyLife).

What You Need Before You Start

  • Your student number (as received in your acceptance letter)
  • Personal details as registered with UNISA (e.g. ID/passport, surname, date of birth)
Tip: Make sure your personal details match what you used during your application.

Steps to Claim Your UNISA Login

  1. Go to the official claim page: https://my.unisa.ac.za/portal/pda
  2. Select the option “Claim UNISA Login”
  3. Enter your student number and follow the prompts
  4. Provide your surname, date of birth, and either your ID or passport number
  5. Create a password that meets the security requirements
  6. Your login details will be displayed. Be sure to write them down or save them safely.

What You Get After Claiming

Once complete, you’ll receive:

  • Your MyUNISA username (student number)
  • Your MyLife email address (e.g. 12345678@mylife.unisa.ac.za)

You can now use this login to access:

Common Issues and Fixes

If you face errors during the process:

  • Double-check that your personal details are correct
  • Try using a different browser or device
  • Wait a few hours and try again—especially during high traffic times
Important: Do not share your login details with anyone. This is your personal access to all UNISA systems.

Need More Help?

Still stuck? Visit our Contact Page or check out our guide on What to Do if MyUNISA Is Not Working.

FAQs

Can I claim my login from a mobile phone?

Yes, but a computer provides a better experience, especially for saving your credentials securely.

How long does it take to activate my account?

Activation is usually instant, but syncing with MyLife email may take a few hours.

Leave a Comment